MedScout vs. Definitive Healthcare

MedTech is leaving Definitive Healthcare for MedScout

See why sales and marketing teams are done paying extra for every dataset and still struggling to use it.

See the comparison

Choosing MedScout over Definitive Healthcare

Rigid platform

Insights that never reach the field

A MedTech sales team had data sitting in Definitive, but getting to it meant knowing exactly which report to pull and cross-referencing tables, only to find fields left empty. With a limited number of ops people with licenses, they hit a bottleneck, and most insights never reached reps in the field.

After moving to MedScout, reps can now find what they need quickly, on their phones, right when they need it.

Data trust

Data that doesn’t match reality

A surgical device company had account managers who had worked with the largest providers in their territories for years, but Definitive Healthcare’s picture of the market didn't match what they knew to be true. The data was too incomplete to build a plan around, and the slow refreshes made it worse.

Moving to MedScout aligned procedures with where care actually happened, and monthly data refreshes let them catch shifts and provider behavior changes faster than ever.

Pricing and support

Enterprise pricing, small-fish support

After years as a Definitive customer, a device company was paying 3x what they started with because they needed to target new sites of care. However, they still received low-level support when they tried to use Carevoyance and ran into issues.

With MedScout, they have the data and insights they need, which they use across the MedScout MCP, Scout AI, and the MedScout mobile app, leading to a higher conversion rate when they approach new providers than they had with Definitive.

Let me tell you, I've done Definitive before, and MedScout crushes Definitive.

National Accounts Manager

Device Company

Using Definitive was generally overwhelming and confusing. I feel it was easy to get lost. MedScout is much, much easier to use.

Sales Rep

Pulmonx

Built to scale commercial success

Where MedScout and Definitive Healthcare differ.

MedScout compared with Definitive Healthcare across covered lives, sales rep experience, mobile app, physician schedules, AI platform data, exporting, data access and included features.
Capability		Definitive Healthcare
Table stakes
Affiliations	Included	Included
GPOs	Included	Included
Contact data	Included	Included
Where we differ
Covered lives in data	85%	60-70%
Sales rep experience	Direct access to their opportunities and territory insights	Usually requires a data analyst requesting a report and exporting data
Mobile app	Yes - targets, AI insights, routing, etc.	None
Physician day-of-week schedules	Included	None
Data in your AI platform (Claude, ChatGPT, Gemini, Copilot)	Included	None
Data exporting	Simple, unrestricted	Difficult, time-consuming
Data access	All provider types included	Compounding pricing when you add datasets (hospital, ASC, etc.)
CRM integration	Included	Paid add-on
Custom reports	Included	Paid add-on

MedScout MCP

Get a two-week trial of MedScout in the AI platform you already use. No subscription required.

MedScout vs. Definitive Healthcare

Frequently Asked Questions

What kind of providers are covered in MedScout data?

All providers, whether it be hospitals, ASCs, physicians, or HCPs, are in the MedScout data that everyone gets. We don't separate them or charge per dataset.

Can sales reps get direct access?

Yes. Whether it's in our platform, the mobile app, or even their AI platform of choice, reps can see their territories, targets, and the insights they need anytime. Teams who switch from Definitive tell us this is the biggest difference day to day.

Do I have to move to a new CRM?

No. We integrate with Salesforce, HubSpot, and others. We also have a built-in CRM tool at no extra cost.

How hard is it to get data out?

It's easy. Combine multiple codes and data attributes in a single export, with no extra charge and no ticket to support. A lot of teams come to us after struggling to pull exports out of Definitive themselves.

What does support look like with MedScout?

You get real access to a dedicated customer success manager regardless of contract size. Many MedTech organizations often tell us they felt expendable with Definitive, and support is the first thing they notice is different after switching to MedScout. We also have live chat to help with any issues as needed.