MedScout vs. AcuityMD

200+ MedTech teams choose MedScout over AcuityMD

More current data, no runaway AI costs, and an app built for how your reps actually work in the field.

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Choosing MedScout over AcuityMD

Data Trust

Tested against their own sales data

After a poor experience as an AcuityMD customer, an orthopedic device manufacturer put MedScout and AcuityMD data head-to-head against internal sales data it already knew was accurate. MedScout came in much closer.

The full commercial team is now on MedScout, and rep adoption is well past where it ever got with Acuity.

Data Trust

150% market share?

A leading cardiac device company stopped trusting AcuityMD when Acuity’s market analysis put the company’s share above 150%. The claims data wasn’t the problem. Acuity's methodology for building the market view was the problem, and once managers and reps saw a number that couldn’t be real, most stopped using the platform.

They moved to MedScout for data and market insights they could trust.

Rigid Platform

Paying for AcuityMD and still using Google for answers

A drug manufacturer was one of AcuityMD’s earliest customers, and after about five years, it grew tired of add-on fees, rotating support reps, and a platform so rigid that simple changes turned into support escalations instead of something the team could handle themselves. The team also found themselves using Google for reimbursement insights they couldn’t get with AcuityMD.

Without Acuity’s rigidity, they now have fast access to the data and insights they need in MedScout.

AcuityMD’s claims about MedScout

Fact or fiction?

AcuityMD claim: MedScout has only “simple AI targeting queries”

Truth: MedScout’s AI, while having powerful targeting capabilities, can do a lot of work for you. Get pre-meeting briefs, find KOLs, create patient journeys and leakage reports, do whitespace analysis, any much more.

AcuityMD claim: MedScout doesn’t have adjudicated/closed claims.

Truth: MedScout does have closed claims, and uses them throughout the platform, Scout AI, and the MedScout MCP.

AcuityMD claim: MedScout has limited affiliations data, while AcuityMD has 1,000+ IDNs and the top 3 GPOs.

Truth: MedScout has affiliations data for 1,000+ IDNs and over 50 GPOs, including the top 3. We also map system hierarchies, including corporate parents and networks.

Our team has grown to love and depend on MedScout. It's become a key part of how we operate.

VP of Market Access

Gemelli Biotech

Unlike previous tools, MedScout makes it easy for reps to act on meaningful insights.

Director of Marketing

Moximed

Built to scale commercial success

Where MedScout and AcuityMD differ.

MedScout compared with AcuityMD across in-platform AI, AI platform data, freshness, accuracy and included features.
Capability		AcuityMD
Table stakes
Comprehensive processed claims data	Included	Included
Open and Closed Claims	Included	Included
KOLs	Networks, publications, open payments	Networks, publications, open payments
Where we differ
In-platform AI	Included	High usage costs
Data in your AI platform (Claude, ChatGPT, Gemini, Copilot)	Available at no additional cost	Paid add-on (if available)
Commercial data freshness	Updated monthly	Updated quarterly
Data accuracy	Actual observed volumes	May include unidentified estimates
Referral mapping	Simple referral views, including labs	Known limitations
Site-of-care accuracy	Mapped to treating facility	Often reflects billing location
Data exporting	Simple, unrestricted	Difficult, time consuming
CRM	Included	Paid add-on
Care journey mapping	Included	Paid add-on
Custom reports	Included	Paid add-on

MedScout MCP

Get a two-week trial of MedScout in the AI platform you already use. No subscription required.

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MedScout vs. AcuityMD

Frequently Asked Questions

How current is your data?

Commercial data is refreshed monthly and is current within about six weeks. Medicare fee-for-service data runs on a five-month lag industry-wide, so anything you see elsewhere sooner than that are estimates or projections.

Do you report real procedure volumes or estimates?

Real counts. We don't dress projections up as actuals. When customers stack our data against their own source of truth, we come out closer than Acuity.

Will my reps actually use it?

Reps see only what you want them to see, without the clutter. That's the line we hear most from teams who've switched.

Do I have to move to a new CRM?

No. We integrate with Salesforce instead of pushing you into another system. For lightweight pipeline visibility, we have a built-in CRM tool at no extra cost.

How hard is it to get data out?

It's easy. Combine multiple codes and data attributes in a single export. Teams often come to us after struggling to self-serve exports elsewhere.

What does support look like?

You get real access regardless of contract size. This is routinely where switchers say we stand out.

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